DATA CONTROLLER
We inform you that the company Cuentos con fotos, S.L, with registered office at Ronda de Segovia 50, 2º C, 28005, Madrid, holder of Tax ID (NIF) B88646807 (hereinafter, “the Company”) will be the data controller for the processing of your data.
We are aware of the importance of guaranteeing the privacy of your data, so we have created this privacy policy to inform you of how we process the data belonging to users of our website in compliance with the provisions of the General Data Protection Regulation (“GDPR”).
DATA COLLECTION AND PROCESSING
Personal data
These are data that relate to the identification of an individual. This does not include data where the person's identity has been removed, i.e. anonymised data.
We include brief details below on the different types of personal data that we may collect, use, store, and transmit:
-User-provided information. This is the information that the user provides us with directly, either through the registration form for the use our website, or through other means such as, for example, queries or complaints, their participation in forums or competitions, offers, or through any other means by which they contact us. (email, telephone)
It may include the user's name, billing and shipping addresses, email address, telephone number, age, gender, date of birth, photograph, username, password, and other registration information. We also ask for information about the recipient of the book. This information may include their name, date of birth, age, and gender.
The personal data supplied is completely confidential and will only be shared with third-party companies when this is expressly required due to the handling of the request, the supply of any product or content, or the provision of any service requested by the user.
- Information collected about you and your device. This is information that is automatically collected each time the user accesses our website. It provides data on visits through our website (including the date and time) such as time spent on our website, products viewed, searches, and interactions on our website. We use Cookies (see our Cookie Policy). We also collect technical information such as browser type, operating system, time zone, or the IP address from which the user connects to the internet to access our website.
- Information we collect about the user through advertising. In order to better understand our users and to optimise our advertising campaigns, we may place advertisements on other websites or platforms and collect/store information about people who have shown interest in our advertisement. We may obtain personal information about the user from third parties such as advertising networks, Google Analytics, or other technical service providers. In this way, we mainly obtain usage data as well as marketing and communication data.
The user can specify in the registration form their preferences regarding the sending of electronic commercial and promotional communications from us.
In order to provide the service and process their order correctly, it will be necessary to collect personal information from each user, and if the user does not wish to provide it, we cannot ensure that the platform will work correctly.
ACCURACY OF THE DATA
The user declares that all the data provided are true and complete and undertakes to keep the data provided to Cuentos con fotos, S.L. duly updated. The user shall be responsible for the accuracy of the data and shall be liable for any damages that Cuentos con fotos, S.L. and/or third parties may suffer as a result of the lack of truthfulness, accuracy, validity, or authenticity of the data provided. In addition, Cuentos con fotos, S.L. reserves the right to delete or destroy the information provided by the user that may be stored in its files without prior notice.
PURPOSE OF THE DATA COLLECTED
The data you provide may be communicated to and/or processed by third parties to enable the provision of the information, content, products, and/or services requested and to enable the administrative, operational, IT, commercial, economic, and fiscal management of the platform and its owner. We also inform you that download services and telephone/electronic communications inevitably involve automated technical operations and procedures of interconnection, transit, and storage, as well as communications, transfers, and interconnections with third parties, especially with platforms, networks, and operators. Therefore, if you do not agree with all this, we ask you not to use this platform and to refrain from using the services associated with it.
WHERE THE DATA IS STORED AND FOR HOW LONG
We will keep the data of each user as well as their orders for as long as it is necessary both to provide the service or supply the product requested and for the years necessary to comply with our legal and tax obligations with public administrations.
All data provided by users of our platform is stored on our secure servers in the European Union. Where necessary and for a reason approved by the user in advance, data may be transferred to and stored at a location outside the European Economic Area (“EEA”).
DATA SECURITY
We implement appropriate security measures to prevent loss or unintended use, or unauthorised alteration or disclosure of data. In addition, we limit access to your personal data to employees, agents, contractors, and other third parties on a need-to-know basis. These parties will only process your data in accordance with our instructions and are subject to an obligation of confidentiality. However, Cuentos con fotos S.L, cannot fully guarantee the absolute infallibility of its security systems or those of third parties, as no security measures currently in place are absolutely unbreakable. Therefore, Cuentos con fotos, S.L shall not be liable under any circumstances for any incidents that may arise in relation to personal data when they are the result of an attack or unauthorised access to its systems in such a way that it is impossible for the security systems in place to detect it.
YOUR LEGAL RIGHTS
Under the GDPR, you are entitled to certain rights relating to your data in certain circumstances. You have the following rights:
Right to access: Information about what data we are processing about you.
Right to rectification: A request to rectify the personal data we hold about you. This allows you to rectify any incomplete or inaccurate information, although we may need to verify the accuracy of any new data you provide.
Right to erasure: Allows you to ask us to erase and delete your personal data where there is no reason for us to continue to process it.
Right to objection and restriction: A request to end the sending of commercial communications or to limit their receipt in future.
Right to portability of your personal data, when you are a customer of Cuentos con fotos, S.L. and in relation to the processing intended to maintain our contractual relationship. Portability entails receiving the personal data you have provided to us in a structured, commonly used, and machine-readable format and to transmit the data to another data controller when the processing is carried out by automated means.
You can exercise your rights at any time free of charge by contacting us at protecciondedatos@trastobooks.com.
CHANGES TO THE PRIVACY POLICY
We reserve the right to make changes to this privacy policy at any time and for any reason, especially to adapt it to current legislation. For this reason we recommend that users review it regularly.